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• What is a "pending" transaction?
• What are the cut-off times and bank holidays?
• Transfer of my account from Raphaels Bank (UK) to Sogexia SA (Luxembourg)
• My IBAN has been refused, what can I do?
• What are the fees and limits applied to my account?
• Can I issue or receive a check?
• I have cancelled a payment but I have still not been refunded, what can I do?