What are the processing times for transfers?
The processing times for a transfer depend on several factors:
- Type of transfer: SEPA (Eurozone) and SWIFT (international) transfers may have different processing times.
- Bank institutions: Each bank has its own processing schedules, which can affect the timeline.
- Execution time: Transfers are processed in multiple clearing cycles throughout the day (see below). Transfers made outside processing hours will be processed on the next business day.
- Security checks: Some transfers require additional checks to comply with regulations, which may extend the processing time.
Note: Internal transfers between two Sogexia accounts are immediate for both you and the recipient.
Clearing Cycles
Transfers are executed according to several clearing cycles during the day:
*CET time (Luxembourg, Paris, Brussels)
| Outgoing transfers |
|
| Cycle 1 | 11:30am |
| Cycle 2 | 01:10pm |
| Incoming transfers |
|
| Cycle 1 | 05:30am |
| Cycle 2 | 08:50am |
| Cycle 3 | 10:50am |
| Cycle 4 | 01:35pm |
| Cycle 5 | 03:40pm |
| Cycle 6 | 05:00pm |
| Cycle 7 | 06:30pm |
| Cycle 8 | 08:00pm |
Tracking transfers:
- "Pending" section: View scheduled and under-verification transfers.
- Confirmation email: You will receive an email for each received transfer.
- "History" section: Debited or credited transfers are visible in your account history.
Which public holidays affect transfer processing?
Sogexia processes transfers from Monday to Friday, but the following public holidays may impact their execution. On these days, no transfers will be processed, and operations will resume on the next business day.
Bank holidays (no transfer processing):
- 1 January
- Good Friday (the Friday before Easter)
- Easter Monday
- 1 May
- 25 December
- 26 December
Tip: If you need a transfer to be processed quickly, consider these holidays to avoid delays.