Opening a Sogexia account is a quick and straightforward process, but it requires the submission of certain documents to validate your registration.
The documents required depend on the type of account you wish to open (personal or business) and the nature of your structure: self-employed, company, or association.
List of Documents Required to Finalise Your Account Creation
Submitting these documents is mandatory under regulatory identity verification obligations that payment institutions must comply with.
These documents must be submitted in high resolution and be fully legible to avoid any delays in the validation of your account.
1. Proof of Association Registration
You can provide one of the following:
- Registration extract from the national register of associations
- Registration extract from the RCS for Luxembourg associations
- Registration extract from a state administration for Belgium, Monaco, and Andorra
2. Articles of Association
You must submit the complete, up-to-date, and signed Articles of Association of your organisation.
3. Proof of Income
You can provide one of the following:
- Latest annual accounts
- Updated income book
- Any other relevant proof of income
Note: For organisations registered for less than 18 months, a declaration of the projected revenue is sufficient.
4. Identification of the Beneficial Owner Acting as Account Manager
For the account manager, either two identity documents will be required or one identity document along with a selfie holding the ID. The following documents are accepted:
- National ID card (front and back)
- Passport
- Residence permit (front and back) or renewal certificate + previous residence permit if renewal is still in progress
- Visa (minimum validity of 3 months) + passport
- Residence permit application receipt + passport
- Driving licence (car/motorcycle)
- Health insurance card
- Any other identity document issued by a state authority
- Selfie with the primary ID next to the face
5. Identification of the Beneficial Owner Not Acting as Account Manager
You must provide identity documents for the beneficial owners of your association. The accepted documents are:
- National ID card (front and back)
- Passport
- Residence permit (front and back) or renewal certificate + previous residence permit if renewal is still in progress
- Visa (minimum validity of 3 months) + passport
- Residence permit application receipt + passport
Guidelines for Submitting Your Documents
- File quality: Ensure that documents are scanned in colour, perfectly legible, and not blurry.
- Accepted formats: JPG, PNG, or PDF.
- Secure submission: Documents must be uploaded directly via your client area.
- Face and ID visibility: If submitting a selfie with your ID, ensure that both your ID (front side) and your face are clearly visible in the same photo, as shown in the example below.
Validation Timeframe
Once your documents are submitted, our team will review them for validation. You will receive an email confirming the activation of your account or requesting additional information if necessary.
Request for Additional Information
In some cases, our team may ask you to provide additional documents, such as proof of address or proof of assets.
By submitting the required documents promptly and following these guidelines, you will speed up the creation of your Sogexia account and be able to enjoy our services as soon as possible!