Creating a Sogexia account is a quick and simple process, but it requires submitting specific documents to validate your registration.
The documents you need to provide depend on the type of account you wish to open (Personal or Business) and comply with regulatory requirements for identity verification applicable to payment institutions.
List of Documents Required to Finalise Your Account Opening
Submitting these documents is mandatory under regulatory requirements for identity verification applicable to payment institutions.
All documents must be submitted in high resolution and be fully readable to avoid any delays in validating your account.
1. Proof of Identity
You can provide one of the following:
- National Identity Card (front and back, valid)
- Passport (valid)
- Residence permit (front and back, or renewal certificate + previous permit if renewal is still being processed)
- Visa (minimum duration of 3 months) + passport
- Residence permit application receipt + passport
2. Secondary Proof of Identity
You can provide one of the following:
- Any of the documents listed above not already used
- Driver’s licence (car/motorbike)
- Health insurance card with photo
- Any other government-issued ID document
- Selfie with your primary ID held next to your face
3. Proof of Income
You can provide one of the following:
- Payslip (< 3 months old)
- Employment contract (< 2 months old)
- Pension/annuity statement (< 3 months old)
- Social benefit statement (< 3 months old)
- Unemployment benefit statement (< 3 months old)
- Most recent income tax notice
- Latest decision by partners setting remuneration (for company directors)
- Student certificate or ID
- URSSAF tax certificate (self-employed)
- Latest declaration of professional income (independent workers)
- Any other valid supporting document
Tips for Submitting Your Documents
- File Quality: Ensure your documents are scanned in colour, perfectly legible, and not blurry.
- Accepted Formats: JPG, PNG, or PDF.
- Secure Submission: Documents must be uploaded directly via your client area.
- Face and ID clearly visible: When sending us a selfie with your ID, both the front side of your ID and your face must be clearly visible in the same photo, as shown in the example below.
Validation Timeline
Once your documents are submitted, our team will review them for validation. You will receive an email confirming your account activation or requesting additional information if needed.
Additional Information Requests
In some cases, our team may request additional documents such as proof of address or proof of assets.
By submitting the required documents promptly and following these recommendations, you’ll accelerate your account creation process and start enjoying Sogexia’s services as quickly as possible!