How to top up my account?

There are several simple ways to top up your Sogexia account. Here are the different methods available:

1. SEPA Bank Transfer

  • Description: Transfer funds from your bank account to your Sogexia account using your IBAN.
  • Processing time: 24 to 48 business hours.
  • Fees: Fees for incoming transfers apply depending on the transaction amount.

2. Cash Deposit

  • Description: You can deposit cash at one of the 12,000 partner locations (including tobacconists) in mainland France and the French overseas territories, via the NIRIO and BRINK'S networks.
  • Procedure: Go to the Cash Deposit tab in your client area, generate a barcode, and present it at the deposit location along with a valid ID.
  • Processing time: Funds are credited to your Sogexia account immediately.
  • Fees and limits: Fees and limits may apply depending on the deposit amount.

3. Top-Up via Debit or Credit Card

  • Description: Fund your Sogexia account using a bank card.
  • Procedure: Log in to your client area, navigate to the Card Top-Up tab, and follow the instructions to add the desired amount.
  • Processing time: Instant.
  • Fees and limits: Fees and limits may apply depending on the transaction amount.

4. Transfer Between Sogexia Accounts

  • Description: Receive funds from another Sogexia account holder via an instant transfer.
  • Processing time: Instant.
  • Fees: Free of charge.
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