How to blacklist a creditor?

You can revoke a direct debit from an organisation, which will prevent any future debits from that organisation on your account. Revocation is possible for both SEPA CORE direct debits and SEPA B2B direct debits (between businesses).

Steps to Revoke a Direct Debit

  • Log in to your online account.
  • Click on the tab Direct Debits in the menu.
  • Click on Manage Creditors.
  • Then click on the Blacklist the creditor button in front of the creditor you want to blacklist.

Once the revocation is processed, all future direct debits from that creditor will be blocked and will not be debited from your account. We recommend informing your creditor directly about the revocation to avoid any confusion.

Important: Ensure that your request is legitimate, as an unjustified revocation may result in penalties from the creditor.

Note: If direct debits are regularly rejected due to insufficient funds, this may be considered irregular account usage and could lead to account closure.

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