My Account
Application
Online account
Transfers
- β What are the cut-off times and bank holidays?
- How to download a proof of transfer?
- In which currencies and countries can I send and receive bank transfers?
- I have not received a bank transfer
- How and until when can I cancel an outgoing transfer?
- Can I send/receive transfers in a foreign currency or outside the SEPA zone?
Direct Debits
Business account
Personal Data
Referral programme
Miscellaneous
- β Transfer of my account from Raphaels Bank (UK) to Sogexia SA (Luxembourg)
- β My IBAN has been refused, what can I do?
- β What are the fees and limits applied to my account?
- β Can I issue or receive a check?
- How do the inactivity fees work?
- Can I deposit cash?