What is the detailed VirtualPay account opening process?

Firstly, you can request to access a VirtualPay test account to try all the features, check the documentation and, if you want, start setting up your payment module or integrate our API into your website or application.

You can also use the demo VirtualPay account to issue and cancel test payments and create customers.

At any time when you feel ready, you can:

  • Complete the online account opening form
  • And send us the identification documents by email to verify your company

We will then confirm within 48 hours the validation of your application and send you a tailored quote with the credentials of your online account.

Our partner banks will, at some point, carry out some compliance checks during the contract processing. This is to minimise their risk. Please ensure that you are familiar with all terms of the agreement.

Very occasionally, we may come back to you with some questions if the Risk & Compliance department requests this. You can only use the live environment when everything has been validated.

Feel free to contact our Customer Service should you have any request or additional question.

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